Most card usage problems are related to a handful for issues listed below. Can you please try the following:
- Confirm you are not using your prepaid card to pay for subscription services. Prepaid cards may not be accepted where merchants store credit cards for on-going or recurring purchases.
- Confirm total order amount, including taxes and shipping is less than or equal to the card balance.
- Confirm you provided a valid billing address when redeeming your prepaid card on https://www.prepaiddigitalsolutions.com/
- Confirm the card details you are providing during purchase matches the card details given to you on https://www.prepaiddigitalsolutions.com/
In addition, please check to see if any transaction errors are being reported by your card account at https://www.prepaiddigitalsolutions.com/.
Please confirm the above. That generally resolves most issues.