Can I transfer reward value to my bank account?
In which countries is virtual Visa NOT accepted?
My Visa or Mastercard reward is not working or getting declined
I cancelled my order. Merchant issued a refund, but I am not seeing the refund in my account.
Can I combine two or multiple rewards into one card?
Can I use my virtual Visa card for subscription services?
Where can I use my prepaid Visa or Mastercard card?
I received "The account was not active" error message when using my prepaid card?

I cancelled my order. Merchant issued a refund, but I am not seeing the refund in my account.

September 23, 2019 13:31
Updated

Please reach out directly to the Card Holder Customer Services for issues related to card transactions. For privacy and security reasons, Rybbon does not have visibility into your transactions. Card Holder Customer Services should be able to assist you further.

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