Once you claim your reward card by clicking on the ‘Get Now’ button in the reward email, a unique claim code is assigned to you. Unfortunately, that means the card cannot be canceled, refunded, or exchanged for a different brand. This applies to all reward types including local rewards, prepaid rewards, and charitable donations.
If you are offered a selection of rewards by your reward provider, after you’ve selected your desired reward and clicked ‘Get Reward’, then the reward cannot be canceled, refunded, or exchanged for a different brand.
In the case of charitable donations, Rybbon automatically transfers the reward funds to the selected charity. Unfortunately, there is no way for Rybbon to pull these funds back, so the charitable donation cannot be canceled or exchanged for another donation or reward.