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  1. Rybbon Help Center
  2. Visa / MasterCard Questions
  3. Using your Visa/MasterCard

Using your Visa/MasterCard

  • How do I use my Virtual Prepaid Visa or Mastercard?
  • How do I check my virtual reward card balance?
  • My Virtual Prepaid Visa/Mastercard token or card has expired
  • Can I transfer reward value to my bank account or PayPal?
  • My Visa or Mastercard reward is not working or getting declined
  • I cancelled my order. Merchant issued a refund, but I am not seeing the refund in my account.
  • Can I combine two or multiple rewards into one card?
  • I received "The account was not active" error message when using my prepaid card?
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