To set up the PIN for your prepaid card, you will need to access your card details. To do so, please sign into your My Prepaid Center profile (if you choose to create one after registration) or use the card retrieval email sent to your registered email address. Once you access your card profile, you will find the option to set/reset the pin on the page, as shown in the screenshot below;
If you can't find the email to retrieve your card information in your inbox or spam folder, you can contact the cardholder service provider to have the retrieval email resent to you. You can reach out to them by visiting https://www.myprepaidcenter.com/contact-us or by calling the customer service line for Mastercard cardholders. The cardholder customer service is available 24/7/365.
For the U.S. and Canada: 888-371-2109
For outside the U.S. and Canada: 339-234-6415