Registering & Redeeming
- Why am I getting "Gift is no longer available" message when claiming my reward?
- Why do I need to verify my identity to redeem my prepaid Card VISA and MasterCard?
- How to whitelist an email address
- I did not receive my reward for completing a survey, webinar, research study, etc.
- How do I claim and redeem my USD or CAD Mastercard reward?
- Can I change my reward card to a different brand after I claim it?
- How do I redeem my Visa prepaid reward?
- I entered an invalid email address when redeeming my prepaid card.
- I did not receive the verification code email to access my prepaid card?
- Where can I find my digital token?
- Can I reload the balance on my Virtual Visa or MasterCard Prepaid Card?