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  1. BHN Rewards Help Center
  2. Visa / MasterCard Questions
  3. Registering & Redeeming

Registering & Redeeming

  • Why am I getting "Gift is no longer available" message when claiming my reward?
  • Why do I need to verify my identity to redeem my prepaid Card VISA and MasterCard?
  • How to whitelist an email address
  • I did not receive my reward for completing a survey, webinar, research study, etc.
  • How do I claim and redeem my USD or CAD Mastercard reward?
  • Can I change my reward card to a different brand after I claim it?
  • How do I redeem my Visa prepaid reward?
  • I entered an invalid email address when redeeming my prepaid card.
  • I did not receive the verification code email to access my prepaid card?
  • Where can I find my digital token?
  • Can I reload the balance on my Virtual Visa or MasterCard Prepaid Card?
BHN Rewards Help Center