Registering & Redeeming
- How can I claim and redeem my USD Mastercard reward?
- Can I exchange my reward card for a different brand after I claim it?
- How do I redeem my Prepaid Visa or Non-USD Mastercard reward?
- I entered an invalid email address when redeeming my prepaid card.
- I did not receive the verification code email to access my prepaid card?
- I'm receiving an error when claiming and redeeming my Virtual Visa.
- I did not receive my reward for survey?
- Do I have to create a Digital Wallet?
- Do I need to create a username and password for my gift cards?
- How can I access my incentive card details?
- How do I check the balance of my Virtual Visa Card?
- Where can I find my digital token?
- Can I reload the balance on my Virtual Visa or MasterCard Prepaid Card?
- Is the Virtual Visa or Mastercard a credit card or a debit card?
- Can I use my smartphone to redeem my Virtual Visa/MasterCard?