To claim and redeem your USD Mastercard or CAD MasterCard reward, please follow the steps below:
1. Click on the 'Get Now' button in the Reward email. You will be redirected to the reward page.
2. The reward page will open in a separate window where you can access your redemption code.
3. Click here to go to the Cardholder Service Provider's website.
Copy-paste your redemption code into this field and click 'Redeem Code'
A pop-up window will appear with a simple verification puzzle that you will need to solve. This is to protect users against fraudulent behavior and bots.
4. On the next page, you will need to register to shop online. Please ensure that you enter your email address correctly. This will be the registered email address that is permanently associated with your card profile.
5. Click on the 'Activate' button. Then you will be taken to the card in a pop-up window as shown below:
You will be presented with three options to access your card information in the future. Please ensure that you choose one of these three options:
- Add to Wallet
- Add to Profile (Recommended option)
- Save Image
Please note: The 'Add to wallet' option will only be available if you register your card from within the U.S. or Canada.
6. If you chose to create a Card Profile, you will be presented with the following page:
Please note: Once you create a Card Profile, you will be able to access it here.
You will be able to view your card information by clicking the 'View Details' option as shown below:
7. If you choose the 'Save Image' option, an image with your card details will be downloaded to your device. If you need to check your card balance, you can utilize the card retrieval email which was sent to your registered email address.
Regardless of which option you choose, you will receive a card retrieval email to your registered email address.
The card retrieval email can be used in case you are unable to access your card details for some reason.
If you are experiencing any issues with accessing your card information, please reach out to the Cardholder Service Provider by clicking here or by calling Cardholder Service Provider. For users in the U.S. and Canada, please call 888-371-2109. For users outside the U.S. and Canada, please call 339-234-6415. The Cardholder Service Provider's customer service is available 24/7/365.